Contact & Grievances
Contact us
We reply to messages within working days. For refunds, please read the Refunds & Delivery Policy first and include your payment reference. Never send your private dashboard link or any payment card details by email.
Grievance officer
If you have a complaint about the service, your personal data, or content on an invitation, write to our grievance officer. We acknowledge complaints within working days and aim to resolve them within 30 days.
Reporting an invitation
If an invitation contains something unlawful, abusive or that infringes your rights, email us the invitation link and what the problem is. We will review it and may disable the link.